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BAREFOOT

Dealing with Difficult People (HBR Emotional Intelligence Series)

Dealing with Difficult People (HBR Emotional Intelligence Series)

Rs 2,850.00 LKR
Rs 2,850.00 LKR
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Learn how to deal with difficult colleagues and clients.

At the heart of dealing with difficult people is handling their--and your own--emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments? And how do you know if you're difficult to work with?

This book explains the research behind our emotional response to awful colleagues and shows how to build empathy and resilience to make those relationships more productive.

Books in this series are based on the work of experts including:

  • Daniel Goleman
  • Tony Schwartz
  • Nick Morgan
  • Daniel Gilbert

 

ISBN:9781633696082

PRICE:2850

SKU:13323

QTY:01

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We at Barefoot, will professionally and to the best of our ability and experience,  package all your orders in durable material to prevent wear-and-tear in transit. Our packing is carried out in house and logistics is handled by a professional forwarder or courier that operates throughout the week. 

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